GetRMA
In order to create an RMA for an order, the OrderCreationSourceApplication on the order has to be PointOfSale
There are two ways to request RMAs, by OrderID or RMAID:
- RMA_GetRMAByOrderID
- RMA_GetRMAByID
Associate Replacement order with RMA
This can be linked on the RMA Item Level: RMAItem_Update
Changing the status of RMA
-
- Create RMA (Currently only possible for POS Orders)
public int Create_RMA(int OrderID)
{
return OCS_sellerCloud.RMA_CreateNew(OCS_authHeader, OrderID);
}
public int Create_RMA_Item(int OrderID, int OrderItemID, int RMAID, int QtyToReturn, int RMAReason, string RMADescription, string KitProductID)
{
return OCS_sellerCloud.RMAItem_CreateNew(OCS_authHeader, OrderID, OrderItemID, RMAID, KitProductID, QtyToReturn, RMAReason, RMADescription);
}
Example:
Dim sc_AuthHeader As New SC.AuthHeader
With sc_AuthHeader
.UserName = "gail@sellercloud.com"
.Password = "sellercloud"
End With
Dim orderID As Integer = 5022046
Dim orderItemID As Integer = 136968
Dim rmaID As Integer = sellerCloud.RMA_CreateNew(sc_AuthHeader, orderID) MessageBox.Show("ORderID: " & orderID & ", RMA ID: " & rmaID)
Dim rmaItemID As Integer = sellerCloud.RMAItem_CreateNew(sc_AuthHeader, orderID, orderItemID, rmaID, "", 1, 1, "Item did not fit my expectations.")
MessageBox.Show("OrderID: " & orderID & ", RMA ID: " & rmaID & ", RMA Item ID: " & rmaItemID)
RMA Reasons Enumerator
-
- Damaged = 0
- Defective = 1
- Not_As_Requested = 2
- Exchange = 4
- Shipping_Error = 5
- Didnt_Fit = 6
- Vendor_Error = 7
- Customer_Error = 8
- Didnt_Like = 9
- Processing_Error = 10
- Denied_RMA = 11
- Duplicate = 12
- Fraud = 13
- Missing_Pieces = 14
- No_Refund_Due = 15
- Return_To_Shipper = 16
- Unauthorized_Return = 17
- Undeliverable = 18
- Warranty = 19
- Warehouse_Mixup = 20
- Listing_Mixup = 21
- Other = 3
