Get Notes

Updated 2 months ago ​by nussi

Overview

In order to get order notes, you can do it by calling endpoint described in this article.

In order to consume the endpoint you must:

  • Be authenticated user

For information on how you can authenticate, see: Authentication

As soon as you do authentication and receive a valid token, it needs to be passed on the call when retrieving order notes.

  • Have valid ID of an existing order

Endpoint

Example for such endpoint for TT server is https://tt.api.sellercloud.com/rest/api/orders/notes/{order_id}

For your server endpoint will be:

https://{your_server_id}.api.sellercloud.com/rest/api/orders/notes/{id}

Request

  • Method Type: HttpGet
  • Authorization: Use Bearer Token + token received from token authentication
  • Header info: Content-Type: application/json
  • Body data:

    Parameter

    Data Type

    Description

    Is Required

    id

    integer

    ID of existing order.

    yes

Response

  • If server error appears, then response will be with status code 500 => Internal Server Error
  • If getting order notes is successful, response will be with following format:
[ 
     {
        "EntityID": 1,
        "Category": 0,
        "NoteID": 33,
        "Note": "Simple test note",
        "AuditData": "2019-10-03",
        "CreatedBy": 789,
        "CreatedByName": "Daniel Dimitrov",
        "CreatedByEmail": "daniel@sellercloud.com"
     }
]

  • field EntityID - ID of the sales order, which the notes are linked to.
  • field NoteID - ID of the note
  • field Note - text field that represents the text note message
  • field CreatedBy - ID of the user who has created the note. If CreatedBy = 0 then note was generated automatically by the system.
  • Category - category of the notes

    General: 0

Customer Instructions: 1

Customer Service Note: 2

How did we do?